Returns

Returns that won't cost you a thing.

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OVERVIEW
Redo returns enables brands to offer a premium return service for your customers without eating into your bottom line. Eliminate costs, reduce operational burden, minimize manual errors.
DETAILS
  • Elevate your checkout experience
  • Build confidence with customers
  • Build custom return flows based on any condition
  • A/B test the shopper experience
  • Incentivize exchanges
  • Reduce refunds
  • Dig into robust analytics
SIZING
Whether you offer free returns today or not, Redo enables you to offer a premium experience to your customers. Our flexible return engine allows you to fit any return policy into Redos flows. Fully customize your customer experience depending on the customer, implement smart flows, and incentivize exchanges and store credit.

Elevate checkouts with return coverage.

Increase conversion, save on the bottom line.
Give customers peace of mind with return coverage. When customers opt in, Redo covers the return label.
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Product Mock UI

Reduce refunded revenue

Convert 50%+ of returns to exchanges or store credit.
Our exchange-first experience ensures your customers will have no problem finding a variant or whole new item from your store. Offer incentives to push the behavior you want and give customers an amazing experience with your store. AB test your return flow to optimize the incentives you’re giving to your customers.
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Complete control of your return process

Deliver the best experience.
We allow you to create dynamic flows based on customer, product, and order conditions. That means you can give your customer an exceptional experience, offer bonuses to the right customers at the right time, and gain product insights based on collections, tags, and SKUs. Plus, you can use all that to protect yourself from fraud.
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Product Mock UI
“Redo has been one of the best changes we have made to our business. The amount of money we have saved with return shipping is bananas - tens of thousands of dollars. I'd recommend Redo until I was blue in the face!”
Patrick Vines
Rujo Boots
“We love how easily it integrates, the usability for the customer, analytics it gives us, and the ability to drive exchanges. On top of it all, Redo's customer service has been second to none—they are proactive and help us immediately whenever we need it.”
Michael Figueroa
Vissla
“The cost savings is just nuts. All the different products we pay for as point solutions just adds up. And even though a great merchant should have all these apps to run well. Having them all run together, in one platform, and cost us way less, is just so much better.”
Ben Perkins
&Collar

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Simple warranties that your customers will love.
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