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support
AI that wins across the entire customer experience
GET A DEMOOVERVIEW
Redo support streamlines customer support by connecting all your channels—email, chat, and social media—into one centralized platform. With advanced AI features, including automated responses, AI-generated summaries, and on-site sales optimization, handling customer questions is faster and easier than ever.
DETAILS
- Unify your support channels
- On-site AI to drive conversions
- Respond to customers on Redo’s mobile app
- Let customers self-serve with order actions
- 12 trained AI agent skills
- Automate responses with smart templates
- Integrate with Shopify for instant access to customer and order information
- Access detailed analytics
- Customize your chat flow
SIZING
Redo Support can adapt to businesses of all sizes and works with all email providers, social media accounts, and Shopify sites. Easily connect your channels and get started with AI support in minutes.
Give a retail-like experience
Increase CVR with an AI sales agent
Use the same AI agent through the entire customer experience from website visitor, to purchase, to post-purchase support. Streamline your operations while simultaneously providing 1:1 support with an AI trained on your business to respond the same way you would.
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Respond from anywhere
Support customers through Redo’s mobile app.
Stay connected with your customers through Redo Support no matter where you are. With Redo’s mobile app, you can easily receive notifications, respond to customers, and access customers’ order, return, and claim information right from your phone.
GET A DEMOPowerful & accurate AI responses
Let AI do the thinking for you.
Reduce response time by 50% by leveraging Redo's AI support engine to generate responses that reflect your brand's voice. By integrating order, return, and claim information, Redo's AI crafts replies based on past customer conversations, ensuring every response sounds authentically like you (our AI autopilot resolved 500+ tickets for a brand over a past weekend).
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"Redo Support is incredibly user-friendly. My team loves the AI system, templates, ticket merging, and user visibility features. These have significantly improved how we respond to customers. We're more organized, efficient, and faster in our replies. Overall, we absolutely love it!"
Laura
Taylor Joelle
“Redo has done a lot of great things, and I think Redo’s AI responses might be one of the best, if not the best.”
Saige
Primo Golf
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“Redo's AI functionality is a game changer, automatically generating responses that are ready to send. It has significantly improved our response time and customer satisfaction.”
Ryan
Fire Science Nutrition
