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support
All-in-one AI customer service
GET A DEMOOVERVIEW
Redo Support streamlines customer support by connecting all your channels—email, chat, and social media—into one centralized platform. With advanced AI features, including automated responses and AI-generated summaries, handling customer questions is faster and easier than ever.
DETAILS
- Unify your support channels
- Respond to customers on Redo’s mobile app
- Let customers self-serve with order actions
- Automate responses with smart templates
- Integrate with Shopify for instant access to customer and order information
- Access detailed analytics
- Customize your chat flow
SIZING
Redo Support can adapt to businesses of all sizes and works with all email providers, social media accounts, and Shopify sites. Easily connect your channels and get started with AI support in minutes.
Powerful & accurate AI responses
Let AI do the thinking for you.
Reduce response time by 50% by leveraging Redo's AI support engine to generate responses that reflect your brand's voice. By integrating order, return, and claim information, Redo's AI crafts replies based on past customer conversations, ensuring every response sounds authentically like you.
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Respond from anywhere
Support customers through Redo’s mobile app.
Stay connected with your customers through Redo Support no matter where you are. With Redo’s mobile app, you can easily receive notifications, respond to customers, and access customers’ order, return, and claim information right from your phone.
GET A DEMOAllow customers to serve themselves.
Self-service chat experience
Customize your chat flow to let customers serve themselves, even for taking actions on orders. From tracking packages to making returns, customers can log in within the chat on your site to access their order history and complete these tasks effortlessly.
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"Redo Support is incredibly user-friendly. My team loves the AI system, templates, ticket merging, and user visibility features. These have significantly improved how we respond to customers. We're more organized, efficient, and faster in our replies. Overall, we absolutely love it!"
Laura
Taylor Joelle
“Redo has done a lot of great things, and I think Redo’s AI responses might be one of the best, if not the best.”
Saige
Primo Golf
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“Redo's AI functionality is a game changer, automatically generating responses that are ready to send. It has significantly improved our response time and customer satisfaction.”
Ryan
Fire Science Nutrition
